Frequently Asked Questions

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How much is cost?

You will not see standard rates because one of our proposals is to create a price for using Taggy according to each client. Fundamentally, it will depend on the number of references and websites or marketplaces monitored daily, since these are the data that increase the demand for our technology resources.

This system allows us to be more fair both with you and with ourselves. Do not hesitate to contact us to discuss and study this topic together.

How Taggy get the data?

We rely on scrapping technologies that we are expanding, developing and maintaining. This refers to the fact that automatic programs also known as “robots” or “spiders” that we develop specifically for each website or marketplace, go through the necessary pages and store the relevant information.

These automations allow collecting large volume of data that would be impossible to collect manually.

We then “cook” that information on our servers to display it in a useful, clear and relevant way.

How often Taggy collects data?

Our robots don’t stop, once we start working together, we will talk about precise time slots so that you know when to check your updated dashboard or so that you can adapt your processes and automations based on our data.

Can Taggy monitor any website?

The quick answer is yes. Taggy develops a series of specific processes for each specific website to be scanned independently, since each one is different. This implies that we already have some robots adapted to the best known on the market (such as Amazon, Ebay …). However, we may have to make robots adapted to your needs for other more specific websites.

How many competitors website can I monitor?

You can monitor all those you want, there is no limit, also from Taggy we will report you all websites that are selling your products and perhaps are not in your spectrum.

Do I have to make configurations?

Not at all, we take care of everything. Your product list is what we need, then we get starting our analysis of what may interest you the most, knowing your market and objectives. At Taggy we select for you the tools that we consider necessary, as well as program alarms, change the list of products or expand it.

Can I control my sellers or resellers?

Definitely, you will have absolute control of what both Sellers and Resellers do with your brand, not only in terms of price, but also their stock, descriptions, Buybox control or even in which country they sell. Many brands choose Taggy to have absolute control of how and where their products are being sold and that no cheap sales are being executed.

Why Taggy does not have references of customers in its website?

One of our principles is to guarantee and ensure the privacy of our clients. Taggy’s rule and principle is never to make public who our customers are. Those that you can see published on our website refer to clients who have yielded us and given the opportunity to make them known exclusively.

Can I monitor any market or currency?

Yes. Whatever your country or currency is, we can track it, even if your products are sold in different markets with different currencies.

Can Taggy tell me who are my competitors or which websites/marketplaces I should monitor?

Of course, part of our “magic” consists in making you discover what it is your position in reference to your competitors and which websites or channels are offering your products at all times Thanks to this we can draw conclusions from who your direct competitors are and focus on your data to generate the appropriate strategies.

I am an Amazon's Seller. Can I monitor my products sold by other sellers?

Definitely. Our BuyBox & Price tool will present you with all the information regarding Amazon and its network of sellers focused on your product’s portfolio.

In addition, you will be able to see who dominates the BuyBox, the historical price and the list of sellers who are competing in the sale of said product.

What are the accepted payment method?

The currently available means of payment are:

  • ACH Deposit
  • Credit Card
  • Paypal

What if I would like to cancel the service but I paid the whole year?

If you have paid for a full year and then you decide that the tool does not meet your expectations or you simply do not want to use it, Taggy will return the amount of the remaining months to the payment method used.

(*) If you have an adapted premium service and you want to cancel the annual subscription, a fee equal to one month subscription will be charged for programming and set-up of the tool.

Can I have different Users to access the application?

Yes. Taggy will provide you as many users as you need.

Can I synchronize mi eCommerce o PIM with Taggy?

Yes, we can synchronize our tool to others CMS or PIM’s such as WooCommerce, Shopify, Vtex, Magento, Prestashop, PimCore or many others.
We can also integrate with your ERP or management system together.

Ask us for more info.

Beside the application, What other services are offered?

Taggy is a tool for monitoring and analyzing competitors, but behind it, there is a team that can guide you at all the time to establish a pricing strategy and an analysis of your situation that helps you to know your current position in the market and the strategies to convert to your products or brand in the most competitive.

 

Our team and our tool can be oriented to carry out market research and constant market exploration that saves you time and many mistakes when making decisions.

 

We not only monitor and control prices, we can also mark your roadmap by having all the necessary data to implement a strategy.

Why the service is provided by FlipFlow?

Flipflow is the core of Taggy. Flipflow is adapted for the European and Spanish market, by other hand Taggy is based for the US and English market.

What if I want to adapt this tool to my own one?

In this case, our team will be at your disposal 24/7 to carry out the changes that you consider necessary and help you to have an analysis tool sixed to your needs. With Taggy everything can be configured, adapted and integrated in the way that our client needs it.

In which Country can I monitor my products?

Anywhere. Taggy can capture the entire network of your products and capture even the most hidden corner to find it for you, either in a generic search or in the countries that you indicate.

Why I cannot see Taggy's prices?

You will not see standard rates because one of our proposals is to create a price for using Taggy according to each client. Fundamentally, it will depend on the number of references and websites or marketplaces monitored daily, since these are the data that increase the demand for our technology resources.

This system allows us to be more fair both with you and with ourselves. Do not hesitate to contact us to discuss and study this topic together.

How long I can use the free Demo?

Our demo will be designed for you, with the products that you indicate us and showing you the tools available in Taggy, so that you can not only see the ones that are best for you but also try many others in case they could be useful to you.
The demo is completely free and does not imply any commitment at all, you can use it up to a month.

Can I make changes in my product's list?

Yes. Both in the application and by email you can send us your new catalog and tell us which products are no longer for sale, which ones are new or even if you want to add some more.

If you have an eCommerce we are monitoring it too, therefore if you make changes to it, they will be updated directly in the application, so it would not be necessary to cross data.

If you do not have eCommerce or published data, then yes, you will have to tell us which products in your list have changed.

Can I manage the reviews or comments?

Yes. Taggy has a reviews control section where you can see product by product that you review and what are the opinions that users have of the products.

Do I need to sign a long therm contract?

We do not sign contracts. We do not impose a minimum use time for the tool, you can use it as long as you need.

The payment can be made either monthly or annually.

If the tool does not meet your expectations or you simply do not want to use it, the following month you do not pay, as easy as that.

Do I need to provide a Credit Card to have a demo?

No. Only with your contact information, feed (list) of products and websites / channels that you would like to analyze (if you have them).

Can Taggy reprice my products?

We are currently improving the repricing system to offer it soon at the best level in the market and designed to be agile, fast and functional.

I am new in the market and I did not release my website and I would like to know how to sell or how to sell my products. Can I still use Taggy?

Indeed. Taggy is an excellent competitive benchmarking tool. It offers you the power to capture all the information necessary to establish objectives. In this way, and even having an active e-commerce or having your products sold online, we can already know in real time what is happening in the market and let you know the situation or solutions to give priority or advantage to certain actions on where and how to start selling.

Research the market with us. Even if you have a physical store you can have the tool to know how to sell better.

Can Taggy alert me when a competitor modify a product's price?

Definitely, our tool has the option of personalized alerts that will help you not lose sight of your competitors and have absolute control over any action.

 

You will also have a daily summary of alerts by competitor and variation of any type, we can even customize them for other uses such as out of stock, or out of catalog.