Analysis of Customer's Review

Customer ratings and opinions are really important in the online environment and they have a big impact on the marketplace conversion rate. Analyzing reviews left by your customers, helps your company understand overall customer satisfaction, as they can provide your business with feedback regarding what your customers truly want.

Monitor your Reviews on Amazon and much more

Amazon will only give you the top positions if your customers are satisfied. Analyze the evolution and manage the responses from our control panel.

Have a wide view of the feedback from your customers, whether you are a brand or large distributor. Be able to take the appropriate actions to guarantee customer service satisfaction.

Set alerts and notifications Reviews

The management of reviews in Marketplaces such as Amazon has become essential to offer good customer service. Having alerts about new reviews allows you to improve brand perception, answer recurring questions, identify frictions or act on negative reviews.

Use the reviews to growth your brand

Analyze the stored texts of your Reviews in Taggy to obtain patterns that give us insights on, for example, the main reasons for negative reviews. Improve your product base on your customer's reviews.